MGT 302 MGT302 FINAL EXAM WITH ANSWERS (2020) ASHFORD
Ashford MGT 302 Week 5 Final Exam Answers 2020
1. Choosing to manufacture in China to sell to Chinese customers would likely involve which location decision consideration?
2. Which of the following describes a Customer Loyalty Program?
3. A batch process requires ____________ flexibility versus a job shop.
4. Attempting to compete on the basis of quality will most likely result in which of the following?
5. The matching of service capacity to customer demand to minimize customer waiting is associated with what type of capacity management technique?
6. A project’s completion time variance is calculated by?
7. The set of task descriptions for a project is known as a(n)?
8. A toy manufacturer produces a product for which there are 10 possible defect opportunities. If in the course of a week the company makes 1,000 units and discovers 17 total defects, what is the manufacturer’s DPMO?
9. Organizations generally match production processes to the product based on which two criteria?
10. Separating processing requiring customer contact from those not requiring customer contact is often referred to as?
11. Interacting with customers to maintain customer satisfaction is associated with which of the key supply chain processes?
12. A plan to deal with project risks would be referred to as a?
13. The completion of a purchase order is which type of flow?
14. A quality philosophy that drives a firm to lower prices, higher quality, and fast response is referred to as?
15. Reilly Inc. estimates that its productivity in the year 2014 was 8 t-shirts per labor hour. In 2015, Reilly estimated its productivity as 9 t-shirts per labor hour. What is Riley’s productivity growth rate from 2014 to 2015?
16. In an organization, something that keeps the firm from achieving its goals is referred to as a?
17. Purchasing goods and services for business purposes can alternatively be referred to as _______.
18. The x-axis on a Gantt chart shows?
19. Deliver the Program to Targeted Customer Segments Poor forecasting and production planning can negatively impact all of the following except?
20. A job shop is organized in which of the following ways?
21. A company that produces products in high volume would most likely be trying to compete on which competitive dimension?
22. Which of the following is not likely to be a performance measure related to quality?
23. The purchasing cycle is often broken down into a process with how many steps?
24. A Japanese term for continuous improvement is?
25. A firm’s end product strategy should consider the following EXCEPT this:
26. In a break-even problem, what would be expected to happen to the break-even quantity if sales price is increased (assume fixed and variable costs remain constant)?
27. Collaboration within a supply chain leads to all of the following except __________.
28. The first step to crash a project is?
29. CPM stands for?
30. What general technique is used to predict demand requirements?
31. In many industries, more than ____________ of revenues are generated from new products introduced during the previous year.
32. The second step in the purchasing cycle is
33. The ISO standard associated with quality management is?
34. Desired production volume and variety of goods/services desired are, generally, the guiding criteria for determining?
35. The final step in the purchasing cycle is
36. Customer relationship initiatives for a firm’s best customers should focus on?
37. Physical constraints include all of the following except?
38. In a competitive-bidding environment, the contract is usually awarded to
39. In a typical supply chain, goods flow in which of the following manners?
40. In a material flow map, a triangle represents?
41. Processes turn _________ into ________.
42. The design of a product using standardized parts while incorporating a degree of customized assembly prior to delivery to customers is referred to as?
43. In the t = (a + 4m + b)/6 calculation for expected activity completion time, the a refers to?
44. Deming developed which of the following?
45. The first step in both the CPM and PERT approaches is?
46. Customer transactions information will likely include which of the following?
47. Excess inventories, scrap losses, rejects, and rework are examples of?
48. A firm releases a new product that is unexpectedly very popular. It is likely that the firm will have to rely on which type of inventory function?
49. Effects of too much capacity include all of the following except?
50. During an internal assessment of purchases, the purchases are commonly divided into _______.
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